E FILING INCOME TAX RETURN COMMON PROBLEMS AY 2012-13

We have prepared a Frequently asked question list on E filing of Income Tax returns on the basis of Feedback we have received on our Free ...

We have prepared a Frequently asked question list on E filing of Income Tax returns on the basis of Feedback we have received on our Free Helpline in last three days. we have attended almost 600-700 calls in last three days and found that most of persons have similar question ,so we have prepared a detailed answer on common question about e filing of Income Tax return e filing.

we have divided these queries in three sections .

A. Registration Problem /  Password Forget/  Reset password at www.incometaxindiaefiling.gov.in

B. Problem at the time of  downloading ,activating and filling ITR forms

C. Problem At the Time of upload of Income Tax return XML file, ITR V related Problem. & revise return details are given here 

A. Registration Problem / Password Forget/ Reset password at www.incometaxindiaefiling.gov.in

a) Registration Problem

1. How to check First name middle name surname.:To upload Income Tax return (XML) file person must have a log in account at income tax department site . But when we try sometime  mismatching of First name ,middle name , surname is there .How to handle. The reasons behind it is explained in details at Pan registration problem .Further you can check online what is name as per pan data here "check pan name,ward circle,pan jurisdiction "
2. Father's name Details: Father's name at the time of Registration is not mandatory so you may fill these field as per details known to you .
3. Date of Birth :DoB must be enter in DD/MM/YYYY ,if not matching with pan data base then we have no solution .you have to call Income tax department official helpline.For HUF ancestral dob try 01/01/0001 or 01/01/2001
4. Password : password must have alphanumeric and must have one special character .Try This as a Standard password welcome12# to save time at the time of registration .

b) Password reset .(now you can send new password at alternate email id also. If old id is not operative or your tax adviser is not in your contact then you can set password through request at email validate@incometaxindia.gov.in

1. You can reset Password very easily . To reset password you have three options (reset password now.)Detail Explanation How to reset password is given here .
2. Important Message :Though  Reset password will be sent to alternate email id  yet your old email id remains primary email id . To update primary email id ,Log in to your account and go to my account and select update phone/Email  number TAB in drop Down menu.

B. Problem at the time of  downloading ,activating and filling ITR forms.

Step by step.

1. Download Appropriate form.(link given below)
2. Open form ,Activate Macro.(details give below)(you have to do this step every time you open Excel file)
3. Fill the relevant details.(columns with red description are mandatory)
4. Click Compute tax (given in right hand side of the sheet).If an error shown in pop up then read it carefully and correct the error and then again click compute tax .
5. Click validate Button on each sheet (If an error shown in pop up then read it carefully and correct the error and then again click validate button) .
6. Click Generate button .XML file will be saved at same location(directory) where the excel utility has been stored in your computer.
7. Log in at income tax e filing site and upload XML file.
8. Download ITR-V form.
9. In case the return is not digitally signed, A duly signed ITR-V form should be mailed to“Income Tax Department – CPC, Post Bag No - 1, Electronic City Post Office, Bengaluru - 560100, Karnataka, ” BY ORDINARY POST OR SPEED POST ONLY within 120 days of transmitting the data electronically.
10. Thats all.

Which Form to be used:If you have income from salary/salary ,House property,income from other source then you should use ITR-1(sahaj)Form .If you have capital gain then use ITR-2.

If Income After deduction less than 10 Lakh , whether e filing mandatory ? 
Example :Gross total Income =Rs 11,00,000/-
less : deduction u/s 80C=Rs100000/-
less : deduction u/s 80CCF=Rs 20000/-
Net Taxable Income =Rs 980000/-


Ans :In above case as the taxable income is less than 10 lakh (after deductions ) then e filing of Income tax return is not mandatory.

How to download e filing Form : You may download ITR-1 and ITR-2 in excel format from links given below. For other ITR form Visit this link "Download e filing Excel softwares ay 2012-13)

How to open Zip File : If you have problem in opening ITR-efiling Forms then you can download excel file directly without zip folder from here .

How to activate Macros/Buttons Give in the side of Each sheet : like Validate ,Compute tax , Generate.:The excel sheet for e filing is based on Excel macro .To activate these button you have enable macro in your excel sheet. To start activation, Just save and close the sheet and reopen it and look for the security warning as shown in the picture below ,between worksheet and Menu of excl workbook. 

click on the Options tab ,new dialogue Box will open .In new box select option "enable this content as shown in the picture below and press OK . All button start working.

Which amount is to be filled in ITR-1 in salary Income with reference to Form 16?

In form 16 salary word is used with gross salary , add perquisites , less allowance etc etc . But in income tax return we have to fill amount shown against the description " Income Chargeable under the head salary " .In standard Form 16 ,this is given at sr number 6.

But these days employers are using non standard forms also,. To dealt with non standard form just look out figure after all the addition and deduction from the salary in form 16 .Figure related to salary which comes last.

What if  If I have salary from two employers: Even if you have salary from two employer ,you may use ITR-1if you have income only from Salary/pension /interest /House property.

To start with total your income chargeable under the head salary(as explained above chargeable income under head salaries)  from both the employers and Fill in the ITR-1 sr Number -1.(income from salary/pension).Further you have to provide TDS details from both the employers in Sr number 23 in TDS sheet/Tab also.Please note that TDS details of both the employers must be shown separately .

We have income from salary as well as Income from pension: If you have income form salary as well as pension even then no problem . Just take Income taxable in salary and add income taxable in pension and put total figures in Sr number one in ITR-1.

Employer has not allowed HRA benefit:

The Most common question is that my employer has not given me deduction of HRA . Yes you can claim deduction /exemption if your employer has not allowed the deduction of house rent allowance.To claim these you have to take action as under,

1. take Income chargeable under the head salaries  as per form 16 :Rs XXXXX
2: Less : Exemption of HRA as per your calculation( calculate here):Rs XXXXX
3 Net taxable salary : (1-2) =XXXX

Figure calculated as per sr number 3 should be filled at Sr number one of ITR-1.however Please note that in sr number 23 (tds sheet),income as per form 16 is to be shown not calculated taxable salary as shown above . So in such case salary shown in ITR-1 sr no-1 should be less than  salary shown at sr number 23 (tds sheet) of ITR-1.

Employer not consider Saving proofs under section 80C,80CCF,80CCC, 80D   or not allowed other deductions with otherwise allowed :

Nothing to worry you can show actual saving under section 80C or 80CCF or can shown 80D deduction for medical/Health insurance even then it has not been considered by employer in form 16.

Similarly if you are eligible for other deduction as well then you can claim it while filing the income tax return form.

Bank Has deducted Tax @ 10 % , But I am under 20/30% slab , Do I have to pay Balance tax: Yes you have to pay balance tax if you comes under higher tax slabs or Bank has not deducted tax on your saving bank interest or FDR bank interest and after considering these income balance tax is shown by  ITR utility then you must pay balace tax online.Use Challan Number ITNS 280 to pay balance atx /self assessment tax .

Read details from How to pay balance Tax /Self assessment tax .

I have balance tax to pay ,what to do: Guidline has been shown as above already.

I have tried many times but not able to click on Save XML file or save XML link is not activated ,what to Do : There may be many reasons read the messages shown in pop up carefully .Hint is given in itself . But most common reason is not selecting the "Tax status " correctly . Please check Row number 32 of Income details as shown in Picture . Select correct option as per actual .If you have negligible amount in refund for exemple one rupee then also you must select Tax status as Tax refundable.

Tax status error.How to correct : As shown above select correct option from " Tax refundable ,"Tax payable " and "Nil Tax Balance "

How Can I Know my ward Circle Number: For filing of return this field is not mandatory ,so keep it Blank .Fields with red color descriptions are mandatory. However you want to check then visit this link , fill pan number and Know your pan name , ward circle /area code etc will be shown.

What is MICR code .:Micr code is 9 digit bank branch code which is printed on check books.This code is a mark to identify the Bank branch.This field is mandatory even no refund is due.

Is Bank account mandatory if no refund due: Yes Bank account is must even there is no refund due in your account .

We are working very hard to complete IT ...contd